Packages are generally dispatched three/four week after receipt of your payment (there are exceptions on shipping by specifications of the destination country). For our part we try to send large files as soon as possible but you should consider your manipilación is slow.
Shipping costs include packaging, handling. Shipping costs are included in the product price, ie shipping costs are free (excluding customs or special rates).
If you could make sending the file via on-line, we will choose this option. The delivery would be within a few days once the payment.
The configuration of our USB devices are in MS-DOS (FAT), this configuration allows reading files on both PC and MAC.
Video files are configured for a single digital planetarium projector from 1080px to 2000px (.mov).
For formats 2000 px to 3000 px, files will be shipped in numbered frames and content in a folder, along with the audio.
So far, not made adjustments to warp or formats of multiple projectors (by the customer).
However, before shipment, we will contact the customer to define the type of file you want to receive by projection system.
This product, as is an intangible asset (license to use film and film file), has not refund. You can see the contents of our films in full at www.buofulldome.com and decide if it is in your interest to buy.